Quality Analyst

4–5 years of premium auditing or quality assurance, with a focus on General Liability audits or classification-focused review.

Advanced understanding of ISO/GL classification rules, subcontractor requirements, and specific GL guidelines.

Preferred: PAAS TAP, APA, or similar designations.

Preferred: Additional certifications in GL classification or construction-related auditing are a plus

The Quality Analyst ensures the accuracy, integrity, and regulatory compliance of General Liability (GL) premium audits across both internal auditors and external vendor partners.  This role specializes in validating complex exposures and classifications, with particular expertise in construction risks, contracting trades and large grocery/retail operations.  The QA II strengthens audit quality, enhances documentation standards, and drives operational improvements through classification governance, technical guidance, and cross-functional collaboration.  The position reflects ERGO NEXT's values of phenomenal service, being unstoppable, daring to simplify and playing as a team.

Conduct advanced GL audit reviews for both internal and vendor audits, ensuring consistent quality, accuracy, and compliance across all sources.

Validate exposure calculations including sales, payroll (as applicable), subcontractor costs, and construction-related labor, materials, and contract values.

Confirm accurate classification for multi-class businesses, including retail + installation, service + sales, mixed operations, and diverse construction activities.

Ensure supporting documentation (COIs, subcontractor lists, sales ledgers, job summaries, financials) fully reconciles with final exposures.

Review Descriptions of Operations (DOOs) for clarity, completeness, and alignment with exposure and classification determinations—especially for variable risks such as construction and large retail chains.