Assistant Service Manager

A genuine passion for delivering engaging and exceptional customer service.

Completion of a post-secondary program with an emphasis in business, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role, or an equivalent combination of education and experience.

Comfort learning and using manual and automated systems, with prior experience working with a variety of computer software programs.

Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program.

A 10% discount on in-store purchases.

Grow a Career with us...

Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career you’re craving!

We are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds, identities, and experiences to apply—including those with non-traditional career paths.

We strive to create an environment where everyone feels valued, respected, and supported. Accommodations are available upon request for employees and applicants who may require them.

We do not use AI to assist in the recruitment process and this job posting is for an existing vacancy.

FBOTTAWA

As a key member of the leadership team at the front end, you’ll work alongside the Department Manager to deliver exceptional service, strong operational performance, and a welcoming shopping experience that reflects Farm Boy’s commitment to fresh, community-focused retail.

Through hands-on leadership, financial stewardship, and daily team engagement, you’ll help create an environment where both customers and team members thrive.

Deliver outstanding customer service while supporting Farm Boy’s vision of the best fresh shopping experience.

Partner with the Department Manager to execute department strategies and help achieve stated goals and performance objectives.

Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.

Safeguard Farm Boy’s financial assets by supporting safe management, document retention, audits, float tracking, over/short reporting, refund oversight, and other cash-handling controls.

If you’re looking for more, you’ve come to the right place.

From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes us special. Our team members uphold the standards we set long ago by making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets opportunity.