Claims Service Examiner

1+ years' experience in customer service and/or insurance/claims background required.

Must be able to multi-task and able to handle high call volumes.

Must be able to make timely commitments and follow through on commitments made.

Must be able to learn new processes.

Must possess excellent data entry skills.

Must be proficient with MS Office suite.

$19.47 - $26.68 Hourly

Our Benefits Package includes

401k, Medical, Dental, Vision, Disability, Supplemental and Life Insurance as well as pet insurance. We also offer an Employee Stock Purchase plan, paid training, wellness programs, Flexible Spending Account, Tuition Assistance Programs (subject to change), Military Leave, and discounts with our vendors.

Volunteer opportunities to support our local communities

- We have an adoration for helping others which is why we have worked hard to

Answer all department inbound claims calls including, but not limited to, cargo, work injury, accidents, safety etc.; gather and document available pertinent information to initiate/create a claim. Work with relevant internal and external contacts to respond to various aspects of the claim while adhering to appropriate claims handling procedures to assist in minimizing cost and exposure of claims liability. Incumbents have assigning outside vendor authority up to $2,500 for services.

Respond to incoming phone calls/emails from; Internal departments-companies, insured's, agents, drivers, owner-operators, attorney's, executive leadership

Determine the proper company and coverage on all claims.

Review and handle highly complex incoming claims calls and escalated claims issues.

Follow up to ensure claims processes are appropriately carried out by various parties.

Initiate claims and investigations by assessing each situation independently and taking action i.e. assigning outside vendors if needed.

Swift Transportation has been an

Industry leader

for many years with a profound history dating back to the 1960s. Swift is the

largest truckload carrier in America

with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn, allows for a diverse amount of

advancement and growth opportunities