Patient Services Representative- Front Desk - Portland, ME

0-1 years of customer service experience, preferably in a call center, healthcare, or retail environment.

Proficient in collecting patient payments at the time of service.

We are seeking a professional and detail-oriented Patient Services Representative - Front Desk to join our healthcare team.

In this vital role, you will ensure seamless patient care by managing registration, appointment scheduling, and clinical call coordination across multiple practices and facilities.

Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services.

Patient Engagement: Greet patients warmly and professionally upon arrival.

Manage patient registration and appointment scheduling with the highest level of customer service, ensuring a welcoming and efficient experience.

Clinical Call Coordination: Accurately triage and route clinical calls to the appropriate departments or personnel, ensuring timely and precise resolution of patient inquiries.