Design Program Manager, Systems

5+ years of experience in design program management, design operations, or a closely related role, with a track record of building and evolving programs

A genuine understanding of how design systems work, including both the design craft and the technical dimensions of component libraries, tokens, and documentation

Experience leading complex, cross-functional programs with multiple workstreams and stakeholders at various levels of an organization

A builder's mentality: you create processes because you understand the people who will use them, not because process is the goal

An instinct for collaboration over control: you influence through trust, and you know when to lead and when to listen

The ability to thrive in ambiguity and bring structure to situations where none previously existed

Drive the Systems roadmaps and intake process, ensuring both Design and Engineering capacity stay aligned with incoming requests and partners have a clear path to request support

Track program health proactively, surfacing blockers early, and keeping stakeholders informed at the right level of detail

Serve as a connector between Systems and their partners, facilitating conversations that surface dependencies, align on priorities, and keep design and engineering timelines connected

Support Systems leadership in shaping operating rhythms, including planning, resourcing, and capacity decisions

Identify and implement improvements to how the team plans, shares knowledge, and operates, reducing friction and enabling better outcomes

Drive large-scale system initiatives like migrations, visual refreshes, rollouts, and platform upgrades from planning through adoption