Applied Data Scientist

building and shipping models for real-world business applications, ideally in NLP and LLM-based systems

and standard ML / data tooling (e.g., SQL, data pipelines, experiment frameworks)

World-class first principles thinking and ML intuition

Ability to turn ambiguous product asks into crisp problem statements, eval specs, metrics, and hypotheses

Experience working directly with customers or internal stakeholders to understand constraints, explain tradeoffs, and iterate on solutions

design-partner style engagements

We offer a comprehensive and people-first benefits package to support you at work and in life:

Comprehensive medical, dental, and vision coverage with plans to fit you and your family

Flexible PTO to take the time you need, when you need it

Paid parental leave for all new parents welcoming a new child

Retirement savings plan to help you plan for the future

Remote work setup budget to help you create a productive home office

Applied Data Scientist

team, you will help pioneer the next generation of Cresta features that power how enterprises understand and optimize every customer interaction.

You’ll partner directly with Product Managers, Machine Learning Engineers, other Data Scientists, and a set of strategic design-partner customers to solve their biggest challenges.

If you love working from first principles in a rapid iteration loop with customers - this is your chance to have an outsized impact on the customer experience industry.

Co-develop new capabilities with a small number of high-impact enterprise customers along with our product, engineering, and design teams; using their real workflows and constraints as your testbed

Plan and run short, focused design-partner engagements (days to weeks) where you ship early versions, collect structured feedback, and iterate quickly