Post-Purchase Product Manager

6+ years in Product Management (consumer tech, marketplace, or e-commerce).

Proven track record improving retention, monetization, or trust metrics.

Solid hands-on experience with A/B testing, funnel optimization, and cohort analysis.

You've shipped AI or automation features into production.

Strong grasp of revenue, margin, and LTV economics.

Bias toward shipping and measuring impact.

Own the post-purchase customer journey end-to-end—optimizing for repeat engagement, redemption success, and commercial sustainability.

Define, track, and move the metrics that matter: repeat purchase rate, LTV, redemption success, refund cost, gifting activation, and time-to-next-buy.

Use data and behavior signals—not hunches—to spot and fix friction.

Design and ship A/B tests with clear hypotheses and success thresholds.

Own instrumentation quality.

Ensure tracking works before you ship.