appian
Global Partner Experience Lead
At a Glance
- Location
- United States
- Experience
- 7+ years
- Posted
- 2026-01-28T11:08:06-05:00
Key Requirements
Domain Knowledge
- Education
- Finance
- Insurance
- SaaS
Benefits & Perks
enefits may include health coverage, Employee Assistance Program (EAP) with
Requirements
Bachelor’s Degree in a related field
7+ years of progressive experience in Partner Enablement, Channel Sales Strategy, or Field Enablement within a high-growth SaaS or Enterprise Software company.
3+ years in a leadership role responsible for a global or centralized enablement function.
Proven track record of designing, launching, and scaling complex global partner enablement programs (Onboarding, Certification, Tiered Requirements, Leveraging AI to Scale).
Expertise in Partner Lifecycle Mapping and translating partner needs into high-impact enablement programs.
Deep familiarity with LMS/Partner Portal/AI technologies and content management best practices (taxonomy, version control, Personalization, Scale).
Responsibilities
As the leader of the Central Function, your responsibilities will focus on strategy, governance, experience design, and content curation:
Strategy & Governance:
Define the global Partner Experience & Enablement Charter, mission, and operating model. Establish and lead the Partner Enablement Council (PEC), managing the centralized strategy with decentralized content ownership.
Partner Experience (PX) Design:
Design and continuously map the partner's complete lifecycle and enablement journey (from recruitment to advanced competency). Ensure a unified, world-class digital experience through the Partner Portal/LMS and drive the adoption of new enablement technologies.
Program Ownership: