Debt Agent

Meet Anna, our Recruiter: Your first interview with Anna will give you the chance to share your experiences and aspirations.

Handle incoming debtor communications (emails, calls, chats) and make proactive outbound calls to customers in debt

Negotiate and conclude repayment agreements with customers

Prepare and submit standardized applications to courts and bailiffs for debt recovery

Manage and share case information and documentation with legal and collection partners

Respond to official inquiries from courts, bailiffs, and other authorities

Ensure compliance with applicable laws, regulations, and internal policies

Founded in 2008, we’ve helped more than 700,000 customers across Europe borrow and invest effortlessly through our trusted digital products.

As a rapidly growing financial technology company, we’re reaching new heights with a bold vision. We’re set to acquire a banking license, unlocking a world of possibilities for our customers. This transition will allow us to expand our lending across more EU countries and broaden our product suite to deliver even more value.

Join us on this journey and let’s build the future of finance together!

What is this role about?

As a Debt Agent for the Latvian market, you will play a key role in helping customers find sustainable solutions to their financial obligations while supporting Bondora's recovery and portfolio performance goals.

Working closely with customers, courts, bailiffs, and internal stakeholders, you'll manage debt recovery cases across different stages of the collections process — from negotiating repayment plans and resolving customer inquiries to supporting legal recovery procedures when necessary. Your work will have a direct impact on customer outcomes, operational efficiency, and recovery rates in one of Bondora's growing markets.