Business Systems Analyst (Software Support)

1-2 years of experience in business systems support or software support

Basic understanding of enterprise business systems (ERP, MES, HRIS, etc.)

Customer service orientation

Relativity Space offers competitive salary and equity, a generous PTO and sick leave policy, parental leave, an annual learning and development stipend, and more! To see some of the benefits & perks we offer, please visit

$85,000

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$116,500 USD

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you need a reasonable accommodation, please contact us at

accommodations@relativityspace.com

We're seeking a Support Specialist to join our Enterprise Application Software team with a primary focus on providing frontline support for our software systems and end users.

Serve as first-line support for enterprise system issues and user inquiries

Monitor and respond to support tickets, ensuring timely triage

Troubleshoot user issues & system errors

Assist with system configurations, user setup, and user testing sessions

Collaborate with Software Engineers, Product Managers, and Solution Architects

The Terrestrial Software team is building the foundation for an automated rocket factory and integrated launch platform. Their mission is to automate and streamline workflows across the entire lifecycle of Terran R, from raw material intake to launch operations and eventually manufacturing on Mars. Today, that means partnering directly with teams across design, materials, manufacturing, and test and launch to design, implement, and deploy end-user enterprise-wide applications, industrial automation, data analytics infrastructure, and next-generation AI to solve real problems and accelerate progress. Long term, the team is laying the groundwork for a modular, scalable software platform that can power highly autonomous operations on Earth and beyond. This is a team for builders and thinkers who thrive on cross-functional impact and want to shape the digital backbone of our future in space.