aamco
Customer Service Representative
At a Glance
- Location
- Horsham, Pennsylvania, United States
- Employment
- full_time
- Compensation
- PLUS Compensation Range from $14 to $20 per hour, increases for perfo
Key Requirements
Required Skills
Domain Knowledge
- Automotive
- Education
- Insurance
- Medical
Benefits & Perks
assistance program Health insurance Health savings account Life insurance P
Requirements
Proven customer support experience or experience as a client service representative
Customer orientation and ability to adapt/respond to different types of customers
Prior Automotive experience a plus
Compensation & Benefits
Range from $14 to $20 per hour, increases for performance and tenure
401(k)
Dental insurance
Employee assistance program
Health insurance
Responsibilities
Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/customer service team performance targets
Provide customers appropriate solutions and alternatives efficiently and follow up to ensure resolution