Customer Advocate

Ability to perform physically demanding tasks like detailing vehicles and moving vehicles around the showroom/lot. You will work in indoor and outdoor conditions with occasional exposure to inclement/extreme weather

Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)

Must be able to read, write, speak and understand English

Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat

Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.

Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions

Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons

Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.

Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.

Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter)

Education Support:  We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!

Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an ‘owner’ in the company. We also offer an Employee Stock Purchase Plan discount!

We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:

Create an amazing and memorable experience for our customers; you’ll be the face of Carvana when customers come onsite to our CDJR Showroom

Be a product specialist, educating customers on Chrysler, Dodge, Jeep, & RAM vehicles.

Complete customer paperwork and include thorough notes in our customer tracking system

Swiftly address any customer questions or minor technical issues related to their purchase, ensuring a positive and memorable experience.

Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.