Associate, Strategy and Operations - Merchant Fraud

2+ years of experience in management consulting, strategy, bizops, investment banking, analytics or related experience; high-growth tech experience preferred

Experience leading large projects, hitting goals, and succeeding in a team environment

Proven problem solving and analytical skills; proficiency in SQL and Excel are required

Bachelor degree required

We expect this position to be filled by 5/6/26.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

You are a data-driven, truth seeker, strategic operator. You combine business context and analytics to identify problem areas and implement tailored solutions, while bringing others along in their thinking and creating leverage through their own teams and driving collaboration across the company. Sound like you? Read on…

Have a chance to define and implement DoorDash’s strategy in Merchant fraud and be responsible for delivering direct business impact to DoorDash

Analyze fraud vectors across DoorDash's platform – complete end-to-end analysis that allows us to better identify the bad actors on our platform and improve the experience of good users

Influence and engage across the company – partner with the product, engineering, analytics, and cross-functional teams to establish goals and build strategic programs

Improve through experimentation – use data-driven decision-making to run tests on everything to reduce fraud while accelerating growth

The Strategy & Operations team is looking for an Associate to reduce the cost of fraud and build solutions to protect our platform from would-be fraudsters. You’ll specifically be focused on creating our strategy and executing against ambitious goals around reducing Merchant fraud, and become a point person for understanding merchant behavior that suggests fraud. You'll investigate cases of fraud and brainstorm solutions to reduce fraud in the long-term. Most importantly, you'll help promote the delicate balance between providing our users the best experience possible while keeping bad actors at bay.