Engineering Manager II, Conversion

We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.

2+ years in engineering leadership with managing teams operating always-on, globally deployed services.

Proven track record improving reliability (SLOs/SLIs), leading major incidents, and implementing measurable postmortem actions.

Experience optimizing cloud costs and performance for large-scale compute or data processing pipelines.

Technical depth with JVM-based services (Scala and/or Java) and familiarity with Windows-based workloads or conversion/rendering ecosystems.

Strong stakeholder leadership; effective at partnering with product, platform, and front-end teams on user-facing experiences.

Lead a high-performing engineering team delivering content conversion services that power previews, search, AI features and our Windows stack.

Help develop and execute conversion’s roadmap across numerous product features

Drive operational excellence: SLOs, incident response, postmortems, and continuous reliability improvements across multiple regions.

Optimize cloud costs and performance for large compute footprints while maintaining user experience and speed.

Plan, prioritize, and deliver roadmap initiatives balancing reliability, velocity, and cost.

Coach and develop engineers; strengthen on-call quality, escalation practices, and technical standards.