Sr. Coupa Pay Success Manager - 11600

10+ years’ experience in either payments or systems applications, whether internally via a Finance or Procurement organization, or externally with a consulting firm or software provider.

Deep domain expertise in either Payments and/or Procurement systems

Candidates should have extremely strong client management skills and be able to work with customers to execute a plan that works towards a rapid, successful go-live and adoption.

Experience with Software as a Service is a plus, as is any experience with Coupa BSM and other financial payment, accounting, and source-to-pay or procurement software.

Previous sales or lead consulting experience with the following applications is a solid predictor of success: Coupa, Tipalti, Nvoicepay, Bill.com, Ariba, Concur, NetSuite, Workday, Oracle, SAP.

Experience configuring and delivering software demonstrations is strongly preferred.

Have a strong technical understanding of Coupa products with the ability to discuss and demonstrate the full Coupa platform and how it will meet a customer’s business needs.

Create and own the adoption strategy plan with large, strategic customers and ensure that all teams, including external Coupa partners and Coupa colleagues, are actively engaged to help execute the strategy with the customer.

Help customers create success goals that are linked to their overall business objectives for successful Coupa Pay growth and adoption and can easily be measured to assist customers in tracking performance.

Become a trusted partner and actively engage customers in strategic conversations involving longer-term business needs and best practices.

Analyze and report on customers’ overall Pay opportunity for virtual cards, bank transfers and working capital / early pay discount solutions.

Forge strong partnerships with customers, Coupa Pay partners, suppliers and Coupa colleagues.

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.

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