Senior Director, Revenue Operations

12+ years of experience in Revenue Operations, Sales Operations, GTM Operations, Finance, or related functions within a scaled SaaS or product-led growth company

Proven experience leading revenue operations for multi-segment B2B organizations across SMB, Mid-Market, and Enterprise customer segments

Strong understanding of SaaS business models, revenue motions, and key operational drivers across acquisition, expansion, and retention

Demonstrated ability to identify operational challenges and implement scalable, data-driven solutions that improve business performance

Strong cross-functional leadership skills with the ability to influence senior stakeholders across Sales, Finance, Product, Marketing, and Customer organizations

Experience supporting organizations through significant growth and GTM evolution, including PLG, sales-assisted, and enterprise motions

Dropbox is seeking a Head of Revenue Operations to lead and scale the operational foundation of the company's global B2B go-to-market organization.

This role will be responsible for driving operational excellence across the revenue engine, enabling predictable, efficient growth across

SMB, Mid-Market, and Enterprise segments.

This role will also oversee Marketing Operations, ensuring alignment between demand generation, pipeline creation, and revenue outcomes across the full customer lifecycle.

This leader will own revenue planning, forecasting, revenue operations, incentives, systems, analytics, and GTM infrastructure.

Partnering closely with Sales, Finance, Product, Marketing, and Customer leadership, this role will play a critical role in strengthening execution rigor, improving forecast accuracy, and enabling Dropbox to scale across products, regions, and sales motions, including product-led, sales-assisted, and enterprise.