Manager, Security Operations

Strong understanding of common vulnerability classes, including the OWASP Top 10.

Experience with incident response, vulnerability triage, and validation.

Experience using Python to automate workflows or process operational data.

Experience using Tableau or similar business intelligence tools to create dashboards and drive data-informed decisions.

Demonstrated success implementing operational improvements through metrics, automation, and continuous improvement initiatives.

At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent.

The provided salary details are based on US national averages and we retain the flexibility to tailor to the needs of the business. The national estimate for the current base range for this position is $129,280- $161,600.

This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Culture

At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.

We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.

The Manager, Security Operations is responsible for leading a team of Security Consultants while ensuring the timely and accurate triage, validation, and resolution of security submissions.

This role requires a strong technical foundation in application security, incident response, and vulnerability assessment, combined with proven people leadership skills.

Serve as a subject matter expert in at least one security specialty (web, network, cloud, or mobile) and provide technical guidance to internal and external stakeholders.

Demonstrate expertise across all vulnerability submission types and support complex escalations and appeals, partnering with other business units as needed.

Drive operational excellence by measuring team performance, identifying opportunities for automation, and implementing process improvements.

Plan, prioritize, and manage team workloads while adapting to changing business needs and customer priorities.