Principal Product Designer

A proven track record of leading and delivering high-impact product work across complex, multi-team problem spaces, with strong product judgment and the ability to influence strategy and direction

Exceptional craft, creativity, and taste, consistently producing work that raises the bar and pushes both product quality and brand forward

Deep systems thinking, with experience designing across journeys and building scalable, reusable frameworks that connect experiences across a multi-sided ecosystem

The ability to operate as a trusted partner to product, engineering, and leadership, driving alignment and clarity in ambiguous environments

A strong balance of speed and quality, with a track record of shipping at scale and guiding teams toward effective execution and tradeoffs

Experience working closely with engineering and leveraging emerging AI-native tools and workflows to increase impact and evolve how products are built

Flexible, hybrid work environment at our convenient San Jose location

Unlimited Vacation

100% paid employee health benefit options (including medical, dental, and vision)

Commuter Benefits

401(k) with employer funded match

Corporate wellness programs with Headspace and Peloton

As a Principal Product Designer at Zocdoc, you will play a critical role in shaping the future of how patients discover care and how providers and practices deliver it, operating across product areas with a holistic, ecosystem-level perspective.

You will define and drive design direction across large, complex, and highly ambiguous spaces, influencing not just solutions but product strategy and experience architecture.

This role requires deep systems thinking across our multi-sided platform, ensuring that experiences are cohesive, scalable, and aligned across marketplace and provider surfaces.

As we evolve toward AI-native product development, you will help lead this transition by defining how design and engineering collaborate in an AI-driven environment and establishing new standards for how ideas move from concept to production using tools like Cursor, Claude Code, and other emerging technologies. Your work will have a direct and lasting impact on millions of patients and providers, shaping both the near-term product experience and the long-term trajectory of healthcare technology at Zocdoc.