Branch Office Administrator

Passion for excellent service and client satisfaction

Excellent verbal and written communication skills

2+ years of general administration and phone experience

Strict attention to detail

Ability to multi-task and prioritize work daily

Flexibility and embraces change

Delivering exceptional service experiences with every client interaction

Greeting and assisting our clients and guests with service requests and appointments

Receiving all deliveries and routing to the appropriate recipient

Preparing internal mail for routing to appropriate offices; receiving, opening and sorting daily mail

Managing and reviewing calendars for advisors and preparing appropriate materials for upcoming appointments; making outbound client calls confirming appointments

Preparing and stocking refreshments for the office daily