Associate Director, Commerce Operations (Amazon)

: 5-8 years of experience managing enterprise-level Amazon Vendor Central (1P) and Seller Central (3P) accounts, ideally within an agency setting.

: ability to interpret complex data and turn performance trends into actionable recommendations, leveraging strong commercial judgment to connect Amazon execution to business outcomes and present comfortably to client stakeholders.

Technical Amazon Expertise:

deep, practical knowledge of Amazon inventory templates, category templates, variation relationships, and the Amazon ticketing ecosystem.

: you must be highly proficient in Microsoft Excel (VLOOKUPs, Pivot Tables, Concatenate, Text-to-Columns) to manipulate large catalog data sets.

Data Synthesis & Storytelling

We are seeking a versatile and highly analytical Associate Director, Commerce Operations to join our Amazon squad.

In this pivotal role, you will sit between our Retail Services Lead (who drives high-level portfolio strategy) and our Commerce Managers (who execute day-to-day tactical operations).

This is a unique hybrid role that requires you to seamlessly flex between strategic planning and deep operational troubleshooting. You will collaborate closely with the Retail Services Lead in translating client business performance into actionable recommendations, provide guidance on Amazon growth priorities, and consult on key initiatives such as promotion strategy, catalog optimization, retail readiness, and supply chain efficiencies.

Strategic Commerce Leadership

Strategic & Commercial Advisory:

Provide day-to-day strategic support, bringing commercial context and clarity to complex business results, marketplace trends, and operational issues.