Principal NPI Program Manager

8+ years experience in Product Operations, NPI, Commercial Operations, or a closely adjacent function at a technology, hardware+software, or multi-product company.

Demonstrated end-to-end ownership of a product introduction or SKU lifecycle process — spanning intake, cross-functional coordination, system configuration, and commercial readiness.

Proven cross-functional leadership: track record of aligning and influencing Product, Finance, and Commercial Operations (Quoting/Sales) at the VP level and above, without direct authority.

Enterprise systems fluency: hands-on experience with workflow/NPI tools (ServiceNow strongly preferred), ERP (D365 or equivalent), CRM (Salesforce), and PLM/configuration management platforms.

Strong understanding of bundle and pricing constructs - how products are packaged, priced, and made available to market.

Data-driven operator: comfortable defining KPIs, building dashboards, and using data to influence decisions and communicate to executive audiences.

Competitive salary and 401k with employer match

Discretionary paid time off

Paid parental leave for all

Medical, Dental, Vision plans

Fitness Programs

Emotional & Mental Wellness support

As a Principal NPI Program Manager, you will own the operational engine that moves Axon's products from concept to commercialization.

From the moment a product team submits a new SKU request to the moment it is live in the price book and available to quote, you are the cross-functional orchestrator - working in lockstep with Product, Finance/FP&A, Commercial Operations (Quoting), Supply Chain, Operations, Legal, and IT.

You will design, operate, and continuously improve the NPI process - bringing discipline, transparency, and velocity to a function that sits at the intersection of product strategy and commercial execution.

You will work on issues that shape the design and selling success of Axon's products, and influence senior and executive leadership across functional areas.