Technical Solutions Engineer

Collaborating in code reviews to provide practical, field-informed feedback.

Partnering with product management to ensure customer issues are prioritized and addressed effectively.

1–3 years of experience in technical support, applications engineering, field service, or a similar role where you owned customer-facing technical problems.

Working knowledge of networking and IT architecture — you should be comfortable with concepts like subnetting, VLANs, firewall rules, and protocol-level troubleshooting.

Experience with Linux operating systems.

Familiarity with cloud-based observability, monitoring, or security platforms.

Health, Dental, and Vision Insurance

401(k)

OXOS makes radiographic imaging devices that give providers the capability and confidence to make accurate decisions at the point of care.

As we scale, we need someone who can own the technical side of our customer relationships, not just answering support tickets, but actually making our devices work reliably in messy, real-world clinical environments.

Technical Support Engineer

who is equal parts support engineer, systems thinker, and toolbuilder.

In this position, you will serve as a primary point of contact for customers requiring technical support, system integrations, and optimization of their OXOS solutions.

This role involves diagnosing and resolving issues, supporting new integrations, and proactively enhancing system performance.

OXOS is a small team, and this role touches every part of the company. You will work with Sales when a new customer deploys, with Engineering when something needs a real fix, and with Product when the field data points to a gap. The people who do well here are persistent. They do not drop a problem because it is hard or ambiguous. They find a way forward without waiting for someone to hand them an answer, and they hold themselves to a high standard without being asked to.