nelnet

Business Systems Analyst — Data Governance & Operational Systems

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At a Glance

Location
Lincoln, Nebraska, United States
Employment
Full time
Experience
4+ years
Compensation
Pay Range for this position - $85,000 - $110,000 EDUCATION Required: Bachelor’
Posted
2026-07-21

Key Requirements

Required Skills

CRMSQLSalesforce

Domain Knowledge

  • Regulatory

Benefits & Perks

Health Insurance

t NBS go beyond our benefits package. You’re part of a community, invested i

Requirements

4+ years in a business analyst, business systems analyst, or data analyst role in an operational or technology delivery environment.

Proven, hands-on data governance experience — you can name the program, the tooling, the metrics, and what you personally owned.

Demonstrated ability to write requirements clear enough for a developer to build from and an end user to test against without assistance.

Experience validating data readiness before system go-live, including pre-migration data profiling, field-level quality checks, and defined pass/fail acceptance criteria.

Demonstrated ability to identify regulatory and compliance data obligations and translate them into governance rules, field-level standards, and schema requirements before a system goes live.

Hands-on CRM platform experience (Salesforce, Dynamics 365, or equivalent) — required for current project work.

Responsibilities

Lead discovery workshops with business stakeholders to map current-state processes, surface pain points, and define future-state requirements with enough specificity to build from.

Author user stories and acceptance criteria sufficient for a developer to implement and a QA analyst to test, explicitly accounting for real data conditions including quality issues, missing fields, and regulatory obligations.

Document end-to-end workflow designs tracing each process step to the data it creates, reads, or modifies; identify and communicate downstream system impacts when operational workflows change.

Define and enforce data standards, field naming conventions, and domain ownership policies for all systems in scope — actively maintained and auditable, not parked in a document.

Identify and document regulatory and compliance data obligations — do-not-contact flags, consent records, opt-out status, and similar fields — and ensure each is represented in the data model, assigned an owner, and validated before go-live.

Own the data dictionary for assigned domains: field definitions, acceptable values, lineage, stewards, and compliance classification.