Success Account Manager

Bachelor’s degree or equivalent work experience

5+ years of experience marketing P&C insurance, including marketing to Independent Agents

Experience training and developing agency staff

Strong problem-solving and communication skills

Ability to evaluate agency qualifications for appointment and make recommendations for appointment or dismissal

Experience selling and marketing P&C personal lines and commercial products (homeowners and personal auto experience a plus)

First Connect treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide our team with:

Multiple medical plans to choose from and 100% employer-covered dental; vision plans for our team members and their families

A 401(k) retirement plan, short- and long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)

Equity — This position is eligible for equity compensation

Training and Career Growth — Training and internal career growth opportunities

Flexible Time Off — You know when and how you should recharge

First Connect is seeking an Account Manager to oversee client relationships to maintain and elevate production of new agents on our digital insurance platform. In this role, you will manage key accounts, drive growth of clients early in their tenure on the platform, and ensure exceptional client satisfaction. The Account Manager’s primary goal is to increase agent knowledge, understanding, and production with appointed carriers, while also supporting expansion with other carriers.

You should be well-versed in the P&C insurance industry, have in-depth knowledge of the market, and be detail-oriented in training on new products, processes, and best practices.

Serve as the primary point of contact for clients after onboarding

Develop and maintain strong relationships with key-stakeholders

Schedule, coordinate, and conduct agent training sessions

First Connect Insurance Services is a digital platform providing independent insurance agents access to top US carriers and the optionality necessary to grow their businesses. Agents can work with over 130 carriers, selling various insurance policies, including home, auto, small business, and more. We’re on a mission to overhaul the technology agents have access to, putting consumer-grade software at their fingertips. We’ve got thousands of active agents with hundreds joining monthly, and we plan to accelerate our growth.