carfax
Customer Support Specialist
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Requirements
Familiarity with Salesforce or other CRM software is a plus.
Responsibilities
Customer Interaction:
\u00A0Handle inbound calls and emails from Dealer customers with professionalism and efficiency.
Provide accurate information and resolve queries effectively.
\u00A0Act as the first point of contact for dealer support, offering solutions to inquiries and escalating complex issues when necessary.
Support and Guidance:
\u00A0Assist Dealers by guiding them through our services and tools, ensuring they maximize the benefits of CARFAX products.