Director, Employee Experience

Bachelor’s degree required; advanced degree a plus

7+ years of progressive experience in employee relations, human resources, or people operations (education or nonprofit experience preferred)

4+ years of people management experience

Demonstrated ownership of investigations, performance management systems, and intervention processes

Strong judgment and discretion with highly sensitive matters

Proven ability to balance empathy with accountability

Compensation and Benefits:

KIPP NYC offers a salary ranging from $115,000 - $144,000. Salary ranges at KIPP NYC are standardized based on role level and role function. Individual salaries are determined through a lens of equity, accounting for years of experience relevant to the role and scope of responsibilities, and are benchmarked against others within the same salary band.

KIPP NYC offers a generous benefits package, including, but not limited to, the following:

Robust benefits that include medical, dental, and vision.

403(b) retirement plan with a 50% match after 6 months.

Generous Time-Off aligned with the school calendar

Position Overview

The Director of Employee Experience is a senior leader responsible for strengthening the employee experience across KIPP NYC. Reporting to the Managing Director of Talent & Employee Experience, this leader ensures that our people systems are clear, consistent, values-aligned, and designed to support high performance in the service of students and families.

The Director owns employee relations, investigations, performance evaluation systems, performance intervention processes, and the annual intent-to-return cycle. This role ensures that leaders across the organization are equipped to manage people effectively, proactively address challenges, and uphold high expectations with empathy and fairness.

As a key member of the Talent & Employee Experience Team, the Director directly manages two team members and partners cross-functionally with Legal, Finance, Technology, Marketing & Communications, and other central teams to ensure coordinated, compliant, and equitable people practices across KIPP NYC.

This is a full-time position with a hybrid schedule, requiring a minimum of three in-person days per week based out of our KIPP NYC Midtown Manhattan office. The role also includes travel to KIPP NYC campuses across the Bronx, Brooklyn, and Manhattan. The cadence and frequency of school visits will be determined by your leadership team.

Duties and Responsibilities:

About KIPP NYC:

Founded in 1995,

KIPP NYC Public Schools

is a non-profit network of 18 free, public charter schools located in the Bronx, Brooklyn, and Manhattan. We partner with families and communities to create joyful, academically excellent schools where every child grows up free to create the future they want for themselves and their communities.

From our first middle school, KIPP Academy in the Bronx, to today’s network of eight elementary schools, nine middle schools, and one high school, KIPP NYC provides students with engaging academics, arts, athletics, and social–emotional learning that prepare them for college, career, and beyond.

Our commitment doesn’t end at graduation. Through KIPP Forward, we continue to support our alumni as they navigate college, career, and life, helping them define success on their own terms and pursue the paths that align with their goals and sense of purpose.