Call Center Agent

Excellent verbal communication and listening skills

Customer-focused attitude and problem-solving abilities

Ability to remain calm and professional under pressure

Basic computer and data entry skills

Strong organizational and multitasking abilities

Competitive salary package ($48,000 – $52,000 per year)

Opportunities for professional growth and career advancement

Hands-on training and skill development

Supportive and collaborative work environment

Stable full-time position with long-term potential

Position Overview

The Call Center Agent handles inbound and outbound calls, assisting customers with inquiries, service requests, and providing information in a professional manner.

Key Responsibilities

Answer incoming calls and respond to customer inquiries

Provide accurate information about services and promotions

Handle customer concerns and resolve issues or escalate when necessary

At

Entertainment Travel Associates

, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.