Lead Care Navigator, Remote US

Care navigation experience

— 2–5 years minimum in care navigation, case management, care coordination, or a closely related patient-facing role

— comfortable navigating social determinants and connecting patients to resources across complex systems

— comfortable with care management platforms, EHRs, and digital tools; quick to learn new systems

Experience in a startup, pilot program, or ground-up initiative

Familiarity with value-based care or population health models

Competitive compensation

Health, Dental, and Vision insurance

Short-term Disability and Life Insurance (100% employer-sponsored)

Long-term Disability

Supplemental Life Insurance (employee-sponsored)

401(k) Retirement Plan

This is a rare opportunity to be the first clinical hire at a growing care navigation program.

In this dual role, you'll carry an active caseload of patients while working alongside leadership to design the infrastructure, workflows, and standards that will define how we deliver care at scale.

As the program grows, so will you — with the potential to grow into a leadership role overseeing a multidisciplinary team of advocates, CHWs, and clinical staff.

building the system around it, this role was written for you.

Clinical & Patient-Facing

Deliver hands-on care navigation services to a diverse patient population

Carewell is a category-defining business dedicated to providing trusted caregiving solutions and support for individuals and families. Through Carewell Family Services, we extend our commitment beyond products to person-centered navigation, care coordination, and advocacy services that address both medical and social needs. Our approach emphasizes compliance, scalability, and high-quality patient experiences while working in close partnership with clinicians and community resources to support better outcomes.

Our Patient Advocates are the heart of this work.