Service Delivery Specialist

Manage the end-to-end process for customer orders and projects, from order intake through to completion and invoicing.

Serve as a key point of contact, interacting with sales teams and customers to verify orders, confirm solutions, and ensure accurate execution.

Coordinate with technical provisioning teams to prepare and deploy equipment as required.

Maintain up-to-date systems and dashboards to track order status, flag issues, and ensure full visibility across teams.

Lead and project manage larger customer deployments, including planning sessions, status reporting, and issue resolution.

Oversee new customer or partner onboarding, including order tracking, planning, training and documentation throughout their lifecycle.

In a “destination workplace”: work with great managers, in an ideal workplace, while doing meaningful work

Surrounded by highly supportive peers in a healthy working environment

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process, but we are currently excited to have our employees experience our office culture as much as possible.

Wireless Logic Group unites and brings people together. We accomplish this when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture we aim to reflect the world’s diverse voices both internally and externally to ensure success in our mission.

By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us (

recruitment@wirelesslogic.com