Supervisor - Health System, Patient Access

Navigates the health care system and its component parts to achieve prescription fulfillment and improved patient outcomes.

Provides advice as the subject matter expert to client sponsors and collaborate with stakeholders on opportunities to expand the health system’s services and increase revenue by developing business plans and execute the marketing plan to enhance pull through opportunity.

Responsible for influencing physician and clinic staff to refer patients to health systems preferred specialty pharmacy provider through education and excellent customer service.

Promote the value and benefits of the preferred pharmacy.

Continue to facilitate patient referral in a timely manner and delivers exceptional client service to clinic staff and clinic patients.

Serve as the “face to the customer”.

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit

https://www.virtualfairhub.com/cencora

Full time

Salary Range*

$73,600 - 147,290

*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in

The Health System Patient Access Supervisor is responsible for the supervision of multiple Patient Access Representatives (PARs) including Specialty Enablement and Patient Assistance teams at assigned Patient Access Services (PAS) locations.

The Patient Access Supervisor is responsible for assisting the RMO in the financial and account development activities of assigned PAS locations.

The Patient Access Supervisor also acts as a PAR for assigned facilities.

Demonstrates superior understanding of the Patient Access Representative duties – Specialty Enablement and Patient Assistance.

Interfaces appropriately with administrators of Patient Assistance Program and Co-Pay Assistance Foundations.

Ensures that patient specific-reimbursement information is on file for tracking of replacement products.

Ability to work quickly and accurately under time and volume constraints

Ability to resolve patient issues quickly and creatively to improve customer satisfaction