supplyhouse
IT Support Technician
At a Glance
- Location
- Canal Winchester, Ohio, United States
- Experience
- 2+ years
- Compensation
- to 5:00 p.m. EST Base Salary: $ 50,345 – $ 62,931 per year Responsibilities: Pr
- Posted
- 2026-07-29T15:54:56-04:00
Key Requirements
Domain Knowledge
- Logistics
Requirements
2+ years of Level1/Level2 IT Support experience
Strong knowledge of Windows operating system and PC hardware
Basic understanding of networking concepts (TCP/IP, DHCP, DNS, switching, wireless)
Polite and friendly demeanor with a passion for helping others
Experience supporting printers, mobile devices, RF scanners and other warehouse IT related hardware and software
Working knowledge of Android and Apple operating systems
Responsibilities
Provide timely technical support for on-site and remote end users
Diagnose, troubleshoot, and resolve hardware, software, network, and infrastructure issues
Install, maintain, and troubleshoot a wide range of IT systems and devices, including PC/laptop hardware and software, printers, network equipment, video surveillance systems, and voice/phone systems
Support warehouse technologies including RF scanners, barcode scanners, tablets, wireless access points, and related systems
Provide basic network support including switch patching, cabling validation, and wireless troubleshooting
Perform basic administration of Microsoft 365 and Azure AD accounts, user access, and permission management