kodiak

Strategic Accounts & Customer Success Manager

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At a Glance

Location
Dallas TX
Experience
8+ years
Posted
2026-03-03T00:01:47-05:00

Key Requirements

Required Skills

CRM

Domain Knowledge

  • Education
  • Engineering
  • Logistics
  • SaaS
  • Supply Chain

Requirements

8+ years of experience in Account Management, Customer Success or a similar client-facing role, preferably within the autonomous vehicle, trucking, logistics, supply chain and SaaS technology industries.

Education: A bachelor’s degree in Business, Engineering or a related field.

Exceptional communication and interpersonal skills, with the ability to engage stakeholders at all levels.

Strong project management skills and the ability to manage multiple complex accounts and competing priorities simultaneously.

Analytical mindset with the ability to interpret data, identify insights and develop data-driven strategies

A proactive, problem-solving mindset with a deep commitment to customer success and satisfaction

Compensation & Benefits

Excellent Medical, Dental, and Vision plans through Kaiser Permanente, Cigna, and  MetLife (including a medical plan with infertility benefits)

MetLife Legal Services, Identity & Fraud Protection, Hospital Indemnity Insurance, Accident Insurance, & Critical Illness Insurance

Flexible PTO, 10 paid holidays, and generous parental leave policies

Our office is centrally located in Mountain View, CA

Office perks: free catered lunch, a fully stocked kitchen

Long Term Disability, Short Term Disability, Life Insurance