kong
Senior SRE, Managed Gateways
At a Glance
- Location
- Canada
- Employment
- FULL_TIME
- Compensation
- {'@type': 'MonetaryAmount', 'currency': 'CAD', 'value': {'@type': 'QuantitativeValue', 'minValue': 118000, 'maxValue': 167000, 'unitText': 'YEAR'}}
- Department
- Kong
- Posted
- 2026-07-23
Key Requirements
Required Skills
Certifications
- AWS Certified
Domain Knowledge
- Automation
- Engineering
- SaaS
Requirements
Deep expertise with Kubernetes and cloud-native architectures, preferably across multiple public cloud providers (AWS, GCP, Azure).
Strong proficiency in Golang or similar modern programming languages for automation and tool development.
Proven track record in building and maintaining CI/CD pipelines and infrastructure as code (Terraform, Ansible).
In-depth knowledge of monitoring, logging, and alerting systems (e.g., Prometheus, Grafana, ELK stack, Datadog).
Experience with managed services, API gateways, or similar network infrastructure is highly desirable.
You take immense ownership of your systems, treating reliability as a first-class feature.
Responsibilities
Cloud Gateways is a complex, multi-cloud problem — supported across AWS, GCP, and Azure — and our enterprise customers run large, often unique topologies.
This role carries two equally deep engineering mandates: owning production reliability for the platform, and acting as the senior technical authority who takes an enterprise customer from kickoff to a fully successful, live implementation.
Platform & Reliability Engineering
Lead, mentor, and inspire a high-performing team of Site Reliability Engineers dedicated to Kong's Managed Gateway offerings.
Architect and implement robust, scalable, and fault-tolerant cloud-native systems using technologies like Kubernetes, Golang, and major cloud providers.
Own the end-to-end operational lifecycle, from proactive monitoring and alerting to incident response and blameless post-mortems, ensuring continuous service improvement.
About the Company
Kong's Managed Gateways is the fastest-growing product in the Kong portfolio, a SaaS offering with ARR growing multifold. As a Senior Site Reliability Engineer focused on Managed Gateways, you'll be instrumental in architecting and maintaining the resilient, scalable infrastructure that powers Kong's mission-critical managed services — and you'll be the technical face of that product for the enterprise customers who depend on it, directly ensuring the reliability and performance that lets them build the next generation of connected applications at global scale.
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit
www.konghq.com
.