accenturefederalservices

Field Service Representative

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At a Glance

Location
United States
Posted
2026-02-09T11:31:49-05:00

Key Requirements

Required Skills

Jira

Requirements

Knowledge/experience with GEOINT toolsets including , but not limited to: SOCET GXP, GXP explorer, ArcGIS Enterprise Platform, GeoServer Suite, ENVI, QT Modeler, Jira, Sketchup Pro.

Knowledge of intelligence oversight and security guidelines

Experience with workstation imaging processes/software

Strong knowledge of deployment, configuration and troubleshooting of workstation hardware Bonus points if you have:

Knowledge of the intelligence cycle and the analytical process that acts on collection to produce information for intelligence databases and products.

Knowledge of the intelligence cycle and the analytical process that acts on collection to produce information for intelligence databases and products.

Responsibilities

Investigate incidents, identify and implement solutions

Provide support for hardware/software issues over the phone and in person

Support end users with SOCET GXP Geospatial Intelligence Software

Support end users with ArcGIS Enterprise Platform, GeoServer Suite, and other GIS tools

Deploy, configure, and troubleshoot user workstations

Support passive and active network infrastructure