Site Reliability Engineer III

You have proven software engineering and automation skills using Bash, Python, and/or Go.

Cloud & DevOps Savvy:

You bring significant experience in automating and managing systems on Amazon Web Services (AWS) and supporting live production environments (Java/Apache/Tomcat).

You are proficient with Infrastructure as Code (IaC) tools such as Terraform, Terragrunt, or Terraspace, and have used devops/gitops tools (Git, Bitbucket, Flux CD, TeamCity) for smooth code promotions.

You have hands-on experience in containerization (Docker, Helm, Kubernetes/EKS, CNI, and Ingress networking) and a strong understanding of Single-Sign On, SAML, and OAuth (bonus if you’ve worked with Okta).

Observability & Database Knowledge:

As a Site Reliability Engineer at Guidewire, you’ll join a passionate team dedicated to automating every process to ensure our systems run efficiently.

Our Platform team is fully committed to developing and managing software that enhances the reliability of production systems—systems that serve hundreds of customers and support millions of transactions every day.

You will play a key role in ensuring the stability of our flagship cloud platform products while building the tooling necessary for efficient operations and optimal availability of our SaaS multi-tenant, customer-focused systems.

In close collaboration with our core product developers, you’ll help ensure our cloud products meet both functional and non-functional requirements including availability, performance, observability, and maintainability.

If you thrive on teamwork, embrace responsibility, and have a passion for solving problems at scale with technologies like AWS, Kubernetes, and Aurora, then we’d love to hear from you.

Bonus points if you have experience in production support for a SaaS platform and are comfortable working with cutting-edge, highly containerized, cloud-native environments in AWS.

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.