Logistics Specialist

Over five years of progressive\u00A0logistics\u00A0experience, preferably with strong exposure to E-commerce fulfillment, final-mile delivery, warehouse operations, and partner management.\u00A0

Strong understanding of EC\u00A0logistics\u00A0operations, including order fulfillment, carrier management, inventory accuracy, delivery performance, customer-impacting issue resolution, and operational KPIs.\u00A0

Experience collaborating with retail logistics, distribution\u00A0centres, store replenishment, or multi-channel logistics operations considered a strong asset.\u00A0

Demonstrated ability to use performance metrics, root-cause analysis, and data-driven decision-making to improve service quality, cost, productivity, and customer experience.\u00A0

Experienced in building and\u00A0maintaining\u00A0relationships with external vendors, carriers, fulfillment partners, and internal stakeholders.\u00A0

Meticulous attention to detail combined with a results-oriented approach.\u00A0

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Competitive salary, performance bonus, and comprehensive benefits package.\u00A0

High-visibility role supporting the growth of UNIQLO Canada\u2019s E-commerce\u00A0logistics\u00A0operations while collaborating closely with retail\u00A0logistics/DC teams.\u00A0

Career growth in a company where the role may expand with business needs, including potential future responsibility within retail\u00A0logistics/DC operations.\u00A0

A results-driven, entrepreneurial culture where your decisions drive\u00A0real business\u00A0impact.\u00A0

Work in a modern office that is easily accessible by public transportation.\u00A0

This role will support the growth of UNIQLO\u2019s EC business while working closely with the retail\u00A0logistics\u00A0Distribution Centre (DC) team to ensure aligned processes, shared visibility, and consistent service standards across both channels.

Lead day-to-day E-commerce\u00A0logistics\u00A0operations, including EC fulfillment, order flow, service quality, inventory accuracy, and P&L performance.\u00A0

Manage final-mile delivery operations for E-commerce orders,\u00A0monitoring\u00A0carrier performance, delivery speed, cost, claims, customer experience, and service-level achievement.\u00A0

Work closely with the retail\u00A0logistics/DC team to align warehouse processes, intake planning, inventory handling, transportation coordination, KPI reporting, and issue resolution across EC and retail channels.\u00A0

Partner with internal teams, including E-commerce, IT, Merchandising, Allocation, Finance, Customer Support, and Retail Operations, to improve order fulfillment performance and support business growth.\u00A0

Manage daily operational performance of\u00A0logistics\u00A0partners using dashboards, KPIs, root-cause analysis, and regular business reviews to\u00A0identify\u00A0issues and drive corrective actions.\u00A0