Senior Human Data Operations Partner, AI

Develop detailed project plans, workflows, and enablement materials to support efficient delivery.

Maintain Prolific’s participant pools as high-quality, diverse, and optimised to meet customer demands.

Implement and manage verification processes for domain experts and AI taskers, ensuring their skills and qualifications meet client-specific requirements.

Monitor participant engagement and quality metrics, using insights to drive improvements.

Contribute to upskilling programmes and certification processes for participants involved in complex AI tasksWork closely with product, data, science, and customer success teams to align operational

Collaborate with product managers to transform manual processes into scalable, technology-driven solutions.

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As a Senior Human Data Operations Partner, you will play a pivotal role in ensuring the smooth execution of end-to-end operational processes that power Prolific's specialised participant pools.

You’ll act as a key enabler for client-specific projects, working closely with delivery teams to align participant-related processes with strategic AI customer needs.

You’ll also work to transform these processes and workflows into scalable solutions, partnering closely with our product and tech teams to do this.

This role demands a hands-on approach to participant onboarding, verification, and quality management, as well as cross-functional collaboration to meet the demands of both internal stakeholders and external clients

Serve as a key resource for client-specific AI delivery teams, acting as the primary point of contact for participant-related operations.

Support bespoke client projects by managing participant onboarding, verification, and activation processes to meet deliverables.