Driver Onboarding Coordinator

2+ years' experience in human resources and/or customer service and/or operations required.

Must be service-orientated.

Must possess exceptional interpersonal skills.

Must be able to collaborate and possess consensus building skills.

Must be able to solve problems and provide optimal resolutions to conflicts.

Must be able to work in high-pressure situations.

$21.32 - $26.00 Hourly

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Our Benefits Package includes

401k, Medical, Dental, Vision, Disability, Supplemental and Life Insurance as well as pet insurance. We also offer an Employee Stock Purchase plan, paid training, wellness programs, Flexible Spending Account, Tuition Assistance Programs (subject to change), Military Leave, and discounts with our vendors.

Supervise a fleet of new hire drivers at Swift and supports the inexperienced new hire throughout the process of being assigned to an experienced driver mentor and ultimately completing assessments designed to demonstrate a new hire is prepared to become a solo driver. Deliver feedback to terminal and/or fleet leadership regarding Driver Leaders' interactions with all their assigned drivers. Sets the tone as the cultural ambassador for all drivers and driver trainees ensuring all non-driver support roles and leadership focus on providing solutions that address what is best for each driver. Incumbents may be assigned to work weekend, 2nd or 3rd shift based on company driver needs.

Coordinate assessments of new driver's progress, providing performance coaching to the new driver and the mentor as needed. Gather sufficient information from available resources (assessments, mentors, etc.) to make the ultimate decisions on when or if driver is prepared to upgrade to solo.

Build meaningful relationships of trust with a fleet of new hire drivers, providing outstanding support to them throughout the duration of their training.

Closely monitor the progress of all new hire drivers in the program, evaluating the skill development of each assigned new hire and intervening where necessary to accelerate a driver's ability to reach the highest possible levels of competency and proficiency in their new role.

Closely monitor new driver and mentor performance indicators, with the ultimate focus on achieving the quality and satisfaction objectives of the department.

Act as internal advocates for trainee driver experience and take appropriate actions to investigate and resolve concerns in order to achieve high levels of driver retention.

Swift Transportation has been an

Industry leader

for many years with a profound history dating back to the 1960s. Swift is the

largest truckload carrier in America

with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn, allows for a diverse amount of

advancement and growth opportunities