IT Support Administrator

Friendly, approachable and passionate about delivering excellent internal customer service

A natural problem solver (not problem finder!)

Experience providing IT, hardware and software support in a busy environment

Knowledge of hardware and software installation, troubleshooting and maintenance

Follow maintenance protocols to ensure systems are secure and ready for users

Sourcing, ordering, assembling, configuring, installing, dispatching and maintaining IT hardware

When required, order and assemble office furniture (e.g.

Assemble and configure IoT hardware and dispatch to clients, followed by remote support/on-site installation assistance and maintenance

Configuring and dispatching of GPS trackers and related hardware to clients and organising installation followed by remote troubleshooting

Setting up and maintaining employee workstations and providing in office and remote desktop support