appian

Resource Manager, Customer Success

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At a Glance

Location
McLean, Virginia, United States
Experience
5+ years
Posted
2026-06-26T14:01:58-04:00

Key Requirements

Required Skills

Excel

Domain Knowledge

  • Automation
  • Education
  • Finance
  • Insurance
  • Medical
  • SaaS

Benefits & Perks

Health Insurance

enefits may include health coverage, Employee Assistance Program (EAP) with

Requirements

Experience in a SaaS or software implementation environment

Experience administering a PSA / resource management platform

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources.

Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education.

Community: We’ll immerse you into our community rooted in respect starting on day one.

Appian fosters inclusivity through our 8 employee-led

Compensation & Benefits

$100,000

$200,000 USD

Tools and Resources

Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.

Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.

About the Company

Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit

appian.com

. [Nasdaq: APPN]

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