Customer Growth Manager

You think in systems, not isolated campaigns, and build strategies that outlast any individual relationship or decision-maker.

You can move from customer insight and data to clear strategic choices, then stay close enough to execution to make those choices real.

You have the credibility to challenge assumptions, influence senior leaders, and push the business toward harder but higher-value decisions.

You take retention and expansion as seriously as acquisition and see all three as part of the same account-growth system.

in account-based marketing, growth strategy, customer strategy, revenue strategy, or a related strategic role.

A track record of delivering significant, measurable improvements in account growth, retention, expansion, or customer value.

This is not a role that ends with recommendations, presentations, or campaign briefs. You will stay close enough to execution to ensure the strategy produces measurable results.

Use AI, automation, process, and disciplined prioritisation to operate with the leverage of a much larger team.

Partner with Sales, BDM, Campus Manager leadership, Marketing, Creative, Data, and Operations to translate the strategy into clear actions, ownership, and operating rhythms.

Build the systems, decision rules, and playbooks that allow teams to execute the strategy correctly without depending on you to manage every action.

Cross-Functional Leadership

Represent account growth and retention in executive-level conversations.