DevOps Engineer, Telco Operations

Hold Bachelor's in Computer Science, Information Systems, related field, and 5+ years equivalent practical experience.

Demonstrate advanced understanding of SIP, RTP, RTCP, TLS, SRTP and related VoIP protocols.

Apply knowledge of PSTN carrier infrastructure, architecture, and US carrier regulations in production environments.

Troubleshoot complex telephony issues using analytical approaches for isolation, triage, and correlation.

Collaborate with global carrier partners to deliver high-quality voice services and resolve technical challenges.

Have the ability to collaborate with the US team. Ensuring sufficient overlap for effective coordination.

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click

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We deliver edge voice infrastructure for Zoom's products and integrations. Our team maintains SBC components, carrier interconnections, and voice integrations. We ensure global telephony reliability and quality for Zoom Phone customers.

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind.

Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

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