dialpad

Sr. Software Engineer (Tel Cloud)

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At a Glance

Location
Vancouver, Canada
Posted
2026-03-23T16:53:48-04:00

Key Requirements

Required Skills

AngularGCPKubernetesPythonRedis

Requirements

A strong sense of urgency, personal agency, and customer empathy.

Python, Google Cloud Platform, Cloud Run / k8s, Datastore, Redis, ElasticSearch, BigQuery, Google Cloud Pub/Sub.

Angular / Bootstrap.

Compensation & Benefits

target

range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in British Columbia role postings reflect the base salary only, and do not include bonus, equity, or benefits.

$168,000

Responsibilities

Software Engineer in Tel Cloud, you will own the components that power our global communications systems.

You will work on features like call routing, SMS/MMS messaging, spam detection, fraud detection, fleet deployments, porting, and number management, ensuring our platform remains scalable, reliable, and trustworthy.

Just be excited to learn, contribute to the team, and build a fast, reliable, elegant product that delights our customers.

Design data models for heavy concurrency and real-time performance, ensuring sub-second latency for global call routing.

Test and tune service scaling to ensure we always have capacity available to service our customers’ real-time communications.

Build monitors and alerts to maintain high reliability and observability.

About the Company

Dialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, AI

-driven insights. Visit

dialpad.com

to learn more.

Being a Dialer

At Dialpad, you’ll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers.