Patient Services Representative, Call Center Primary Care

Excellent customer service and patient navigation skills.

Ability to professionally interact with patients, families, and healthcare staff with discretion and empathy

Previous experience scheduling patient appointments and managing high call volumes

Familiarity with electronic health record (EHR) systems and medical scheduling software

Knowledge of medical terminology and clinical workflows

Experience verifying insurance eligibility, obtaining authorizations, or handling referrals

The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value Sturdy Health’s benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.

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Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.