spare

Customer Success Manager

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At a Glance

Location
Dallas, United States
Employment
FULL_TIME
Experience
3+ years
Compensation
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Department
Spare
Posted
2026-03-31

Key Requirements

Certifications

  • SAFe

Domain Knowledge

  • Education
  • Engineering
  • Government
  • Insurance
  • SaaS

Benefits & Perks

Health Insurance

up a karaoke spot! Health insurance : We offer a fully-paid health insuranc

Requirements

Minimum of 3 years experience working in Customer Success in SaaS

Experience working with multiple B2B customers

Experience working with a complex tech product, or multiple product streams

Compensation & Benefits

Purposeful work

: Be a part of a mission-driven company that is solving real-world problems and improving the lives of people around the world. Learn more about the impact we're making in our

2024 Global Impact Report

!

Growth Opportunities:

Spare is growing fast and there is uncapped potential for rapid advancement of motivated high performers on our team! 🚀

Responsibilities

identify customer pain points, propose solutions, and advocate for customers with the Product Team.

Relationship Management:

build strong, lasting relationships with customers and other key stakeholders from multiple backgrounds

understand what success means to our customers and work with them so they can be as self sufficient as possible

Cross-team Collaboration:

work closely with the Growth and Solutions Engineering teams to ensure all pre-sale RFP commitments are met

About the Company

Spare's mission is empowering everyone to unlock the potential of mobility.

Spare is the future of shared transportation. We’re revolutionizing how the busy mom from Dallas, the retired teacher from Oslo or the aspiring entrepreneur from Tokyo experiences transportation, by partnering with transportation providers around the world to enable worry-free, efficient, flexible, and automated on-demand solutions.

From the daily commute to non-emergency hospital visits, last-minute lunches, and leisurely trips to the museum, our technology makes people’s lives easier and transit more equitable both for those with specialized mobility needs and those without.

With Spare’s Platform, which includes a feature-rich admin web-panel, as well as rider and driver apps, transportation providers can break free from para and microtransit silos and provide holistic demand-responsive services that give each rider exactly what they need. We also help cities easily optimize their transit network so that the entire transportation ecosystem works better together.

At Spare, nothing is impossible. We think safe, affordable, scalable and eventually autonomous transportation is the right way forward. Join us for the ride!