Member Services Coordinator

Schedule:

The standard work week for this position will be Monday through Friday, 8-5pm.

Answering all questions related to HealthCheck360 products, services, and programs through phone, email and chat

Assisting with tasks that may include processing Physician’s Screening Forms, participant outreaches, printing or binding, and other special projects.

Providing feedback and presenting solutions to improve efficiencies and the participant experience

Support advocacy services to help members understand and utilize their benefits effectively.

For this role, we are looking for several key characteristics that will be necessary to succeed in the position: positive, team-oriented, solution focused, highly organized and even-keeled.