Business Operations

Required Qualifications

3+ years

of experience in management consulting, BizOps, strategy & operations, business analysis, or similar roles in high-growth environments.

Strong

structured problem-solving

abilities with comfort operating in ambiguity.

As part of the broader Business Operations function, you will join the Strategic Initiatives team as a collaborative contributor. In this role, you’ll help support the systems, processes, and insights that enable Fay to scale and deliver high-quality experiences for providers, patients, and partners. You’ll work across the company to solve ambiguous problems, improve operational performance, and drive business clarity.

This is an individual contributor role for someone who thrives in 0→1 environments, enjoys structured problem-solving, and is energized by owning projects end-to-end. You combine analytical comfort with strong business judgment, operational instincts, and tight execution. You’re equally fluent in digging into data as you are in designing processes, communicating recommendations, and partnering with stakeholders.

If you want a role where your fingerprints will be all over how a rapidly growing healthtech company scales from hundreds to thousands to millions of users, this is it.

Please note: We hire across a wide range of experience levels. Compensation will be determined based on skills, qualifications, and years of relevant experience.

Strategy & Business Analysis