cuyana
Sales Floor Lead
At a Glance
- Location
- Palo Alto, California, United States
- Work Regime
- onsite
- Compensation
- ly pay range for this role is $22-$27/hr. Starting rate is based on
- Posted
- 2026-06-25T16:19:54-04:00
Key Requirements
Domain Knowledge
- Retail
Requirements
2+ yrs retail experience, 6+ mos leadership exp in a sales driven environment; Apparel / accessories contemporary brand experience a must; Luxury / Clienteling experience a plus
Proven ability to lead a product and customer centric sales environment
A connection to Cuyana's
Capable of handling difficult customer conversations
Responsibilities
Sales & Client Generation
Achieve Sales and KPI targets.
Foster exceptional in-store experiences by modeling The Cuyana Customer Journey - Retail Experience and providing on-the-floor direction and coaching to associates.
Develop and maintain loyal client relationships through approved outreach methods
Provide customized virtual and in-person styling services through appointments
About the Company
Demonstrate expertise in product and brand knowledge/story
Support the management team in generating new sales opportunities and engaging with clients
People
Supervise sales floor during manager absence, ensuring client engagement, sales achievement, and task completion
Ensure team members are aware of shift goals and support them in achieving them
Assist management team in training new associates on customer service standards, product knowledge, and POS