Customizations & Campaign Production Lead

5–8 years of experience in lifecycle marketing or CRM with a strong hands-on production and execution focus

Deep Iterable experience required, you should be comfortable building complex journeys, dynamic templates, and modular systems from scratch

Experience managing a high-volume production queue in a B2B2C or SaaS environment

Familiarity with agency management and the rhythms of a fast-moving lifecycle marketing team

Radford Global Compensation Database

Note

: We have even more benefits than listed

here

and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to

One Medical

Own the end-to-end customization function, from intake and prioritization to solutioning, architecture, build, and QA, ensuring every request is evaluated for ROI and complexity before a single line of logic is written

Develop and maintain a customization playbook that defines how requests are scoped, tiered, and executed, reducing one-off effort and creating repeatable patterns the team can scale

Build and QA every customization to a high quality bar, scalable, well-documented, and designed to reuse, not rebuild

Manage the request queue end-to-end with CS and account teams, setting clear SLAs, flagging tradeoffs early, and delivering with enough consistency that CS sees you as their most reliable execution partner

Own end-to-end campaign production in Iterable, from standard sends to complex multi-step journeys, cross-channel sequencing, and conditional personalization at scale

Establish and uphold high-quality QA standards across all campaign builds, every send is reviewed against a consistent bar before it touches a member inbox