Employee Benefits Account Manager

Strong working knowledge of insurance brokerage industry including products, rating, underwriting, coverage and industry operations.

FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!

The Employee Benefits Account Manager is responsible for the delivery of exceptional service to our employee benefit clients.

This individual will be responsible for managing the client’s policy renewals, adding new policies, implementing additional resources specific to the clients' needs, and maintaining the overall retention of the business.

Generally functions independently to inform and educate, answer questions, resolve issues, and make decisions regarding the need for the implementation of coverage and modifications to clients’ coverage.

Provides exceptional customer service for assigned accounts, including correspondence and communication with customers, producers and insurance carriers.

Partners with producer on new/renewal business strategy including the coordination of roles and the obtaining of information.

Develops strong positive client relationships by being the point of contact for assigned clients, maintaining open lines of communication, and conducting face-to-face meetings with clients and their employees as needed.